Understand Our

Privacy Policy

Introduction

Itechniq Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website at www.itechniq.com (“Site”) (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Purpose of this privacy notice

This privacy notice aims to give you information on how we collect and process yourpersonal data through your use of this Site, including any data you may provide to us.This Site is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice orfair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them

Controller

Itechniq Limited is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice). We are a company registered inEngland and Wales under company number 15737057. Our registered office is 341, Chester Road, Manchester, M154YQ, United Kingdom. If you have any questions or concerns about the use of your personal information, and this Privacy Notice, please contact us at hello@itechniq.com

Contact details

You can contact us by email at: hello@itechniq.com

Changes to the privacy notice and your duty to inform us of changes

We may change this privacy notice from time to time by updating this page. We will no necessarily bring changes or updates to your attention so please revisit this page periodically to re-read this privacy notice and to ensure you are aware of any changes when you visit the Site. If there are substantive changes, we may at our discretion bring those to your attention, for example, by a message posted on the landing page of the Site.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

This Site may include links to third-party websites. Clicking on those links may allow these third parties to collect or share data about you. We do not control these third party websites and are not responsible for their privacy notices. When you leave our Site, we encourage you to read the privacy notice of every website you visit.

If you are a representative or employee of any business partner or potential client:

• You’ll be asked to provide certain contact information, including name, address,phone number, email address, job title and departmentPersonal data, or personal information, means any information about anindividual from which that person can be identified. It does not includedata where the identity has been removed (anonymous data).oWe may collect and process the information you give us via the Site. Thismay include your name, phone number and email address for business development and marketing purposes.

Information we automatically collect about you. This may include: unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and details of how you have interacted with our platform and, information about your visit such as whether you have visited the Site previously and information collected through the use of Google Analytics which is anonymised. Itechniq Limited collects statistical information such as the number of visitors to certain areas of the Site during a given period. This information is collected for statistical review only and it cannot be used to identify an individual user.

If you fail to provide personal data

Where we need to collect personal data by law, or in order to respond to a query you have raised for example through the ‘Contact Us’ form on the Site, and you fail to provide that data when requested, we may not be able to respond to you and/or action your request.

• You’ll be asked to provide certain contact information, including name, address,phone number, email address, job title and departmentPersonal data, or personal information, means any information about anindividual from which that person can be identified. It does not includedata where the identity has been removed (anonymous data).oWe may collect and process the information you give us via the Site. Thismay include your name, phone number and email address for business development and marketing purposes.

We have set out below, in a table format, a description of all the ways we plan to useyour personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Purpose/Activity Type of data Lawful basis for processing
including basis of legitimate interest
To respond to any communication you send to us via the ‘Contact Us’ form. Information which you provide to us, for example contact details Necessary for our legitimate interests (for running our business, to develop our business)
To administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. Information which we automatically collect about you, such as technical data Necessary for our legitimate interests (for running our business, provision of administration and IT services, to keep our Site updated and relevant, to develop our products/services and grow our business)
To improve the Site to ensure that content is presented in the most effective manner for you and for your computer. Information which we automatically collect about you, such as technical data Necessary for our legitimate interests (for running our business, provision of administration and IT services, to keep our Site updated and relevant, to develop our products/services and grow our business)

We may have to share your personal data with the parties set out below for thepurposes set out in the table in paragraph 4 above:

Service Providers

Your personal data will be shared with authorised third party service providers who perform services on our behalf e.g. providing IT support and maintenance. These service providers may have access to personal information needed to perform their functions on our behalf but are not permitted to share or to use such information for any other purpose. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Some of our External Third Parties operate in other jurisdictions outside of the European Economic Area (EEA), including but not limited to the United States of America and are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe

Where we use providers based in the US and Asia Pacific, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe, US and Asia Pacific.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

We have put in place appropriate security measures to prevent your personal data frombeing accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

In addition, we limit access to your personal data to those employees, agents,contractors and other third parties who have a business need to know. They will only process your personal data on our instruction and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Under certain circumstances, by law you have the right to:

Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected. If you think any information we have about you is incorrect or incomplete, please contact us as soon as you can using the contact details set out below. We will correct or update any information as soon as possible.

• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your personal information to another party

If you want to review, verify, correct or request erasure of your personal data, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, you can contact us by email at: hello@itechniq.com

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We may need to request specific information from you to help confirm your identity andensure your right to access the information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

We will try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You also have the right to make a complaint at any time to the Office of the Data Protection Commissioner (“ODPC”). We would, however, appreciate the chance to deal with your concerns before you approach the ODPC, so please contact us in the first instance.

Any questions or requests related to this privacy policy should be sent to us here.The Site is owned by iTechniq Limited, a company incorporated in England and Wales (Registered company number: 15737057) Our address is 341, Chester Road, Manchester, M15 4YQ.

iTechniq Limited is registered in England and Wales Number: 15737057.
Copyright © iTechniq 2024. All rights reserved.
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